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Jinyun Laser: VIP Customer Licensing Activities Successfully Concluded

2011/8/16 11:49:00 83

In order to better serve customers at different levels, further enhance service. connotation And depth since this year, Golden laser The domestic customers have been meticulous. VIP According to the evaluation index of customer brand awareness and the number of products purchased, the first batch of VIP customers were released in June, and 38 customers such as Anta, Jordan, Chinese suit and Jie Ren glass were successfully selected.

These customers are selected from thousands of customers in gold, mainly in clothing, trademarks, toys, leather, carpet, process advertising, electronics, metal processing, industrial fabrics and other application industries, and in the industry has a strong reputation and influence.

Chief Jingwei (left one) gives VIP customers a licence.
　　

After the conclusion, in July 2011, the director of the domestic after-sales service center Jingwei and his bank set foot on the VIP customer's licensing journey. In the past 1 months, the after-sale team traveled tens of thousands of kilometers, and visited the principal responsible persons of the customers without stopping. The ceremony was successfully completed in early August. For this event, the customers reacted strongly. They believed that Jinyun laser was a real enterprise that was responsible for the customers and the customers.

The identification and licensing activities aim to create a preferential, preferential and quality service space for VIP customers, and set up an exemplary role for golden laser to promote technological innovation and rapid development of the laser application industry.

For the identified VIP customers, they will enjoy a number of exclusive services before, during, after and after sale. For example, in the pre sale service, customers can enjoy shuttle bus transportation, accommodation and booking when visiting. In the purchase service, VIP customers can enjoy the green exclusive channel and give priority to the production and delivery. In the after sale service, VIP customers receive after sale special line, and have special after-sale engineer tracking service, receiving more timely. In addition, they can also enjoy all kinds of preferential activities such as door-to-door maintenance and accessories discount.

In line with the "customer centred" service tenet, Jinyun will continuously improve the VIP identification and management system, and take it as a long-term mechanism to achieve the goal of nurturing quality customers, creating value for customers, and achieving customer satisfaction through the operation principle of "conditional maturity and one recognition". win-win 。